Individual units, Trainer's & assessor's guides & Assessment resources
- BSBITU307A Develop keyboarding speed and accuracy
- BSBOHS301B Apply knowledge of OHS legislation in the workplace
- BSBFIA301A Maintain financial records
- BSBFIA302A Process payroll
- BSBFIA303A Process accounts payable and receivable
- BSBFIA304A Maintain a general ledger
- BSBADM307B Organise schedules
- BSBADM311A Maintain business resources
- BSBITU301A Create and use databases (MS Office 2007)
- BSBITU301A Create and use databases (MS Office 2010)
- BSBITU302B Create electronic presentations (MS Office 2007)
- BSBITU302B Create electronic presentations (MS Office 2010)
- BSBITU303A Design and produce text documents (MS Office 2007)
- BSBITU303A Design and produce text documents (MS Office 2010)
- BSBITU304 Produce spreadsheets (MS Office 2007)
- BSBITU304A Produce spreadsheets (MS Office 2010)
- BSBITU305A Conduct online transactions
- BSBITU306A Design and produce business documents (MS Office 2007)
- BSBITU306A Design and produce business documents (MS Office 2010)
- BSBWOR301A Organise personal work priorities and development
- BSBCUS301A Deliver and monitor a service to customers
- BSBDIV301A Work effectively with diversity
- BSBINM301A Organise workplace information
- BSBINM302A Utilise a knowledge management system
- BSBINN301A Promote innovation in a team environment
- BSBCMM301A Process customer complaints
- BSBPRO301A Recommend products and services
- BSBWRT301A Write simple documents
- BSBPUR301B Purchase goods and services
- BSBSUS301A Implement and monitor environmentally sustainable work practices