Individual units, Trainer's & assessor's guides & Assessment resources
- BSBOHS201A Participate in OHS processes
- BSBCUS201B Deliver a service to customers
- BSBIND201A Work effectively in a business environment
- BSBINM201A Process and maintain workplace information
- BSBINM202A Handle mail
- BSBINN201A Contribute to workplace innovation
- BSBCMM201A Communicate in the workplace
- BSBITU201A Produce simple word processed documents (MS Office 2007)
- BSBITU201A Produce simple work processed documents (MS Office 2010)
- BSBITU202A Create and use spreadsheets (MS Office 2007)
- BSBITU202A Create and use spreadsheets (MS Office 2010)
- BSBITU203A Communicate electronically (MS Office 2007)
- BSBITU203A Communicate electronically (MS Office 2010)
- BSBSUS201A Participate in environmentally sustainable work practices
- BSBWOR202A Organise and complete daily work activities
- BSBWOR203B Work effectively with others
- BSBWOR204A Use business technology
- FNSICGEN305B Maintain daily financial/business records